DescriptionCustomer Service Advisor & Office AdministratorLocation: ReadingEmployment Type: Full-time, Office-basedWorking Hours: Monday – Friday, 8:30 AM – 4:30 PMSalary: £28,000 per annum (DOE)Benefits: 21 days holiday + bank holidays, modern sit-stand desks, newly refurbished offices, and career progression in a growing businessAbout the CompanyA well-established and growing specialist in property management and lettings, this company is a market leader in lock-up garage management, acquisitions, and consultancy services across London and Southern England. With a strong reputation for quality, environmental responsibility, and customer satisfaction, they offer an exciting opportunity to join a dynamic and expanding team.The company prides itself on a professional yet friendly working environment, where employees are valued, supported, and encouraged to develop their careers.The RoleAs a Customer Service Advisor & Office Administrator, you will be the first point of contact for customers, handling inquiries, managing administrative tasks, and ensuring the smooth day-to-day running of the business.Key Responsibilities: * Handle customer calls and inquiries professionally. * Maintain and update online property advertisements. * Follow up with prospective tenants and manage waiting lists. * Process data entry, update records, and manage email correspondence. * Upload property photos, certificates, and reports. * Assist with general office administration, including ordering supplies. * Follow up on outstanding payments and coordinate key dispatch. * Notify tenants of upcoming maintenance work. * Support senior management with administrative tasks as needed.RequirementsCandidate ProfileWe’re looking for a proactive, organised, and customer-focused professional with: * Strong telephone and communication skills. * Confidence in handling customer inquiries and problem resolution. * Proficiency in Microsoft Office (Outlook, Excel, Word). * Excellent time management and attention to detail. * A team-oriented and adaptable approach.Why Apply? * Join a growing, forward-thinking company with career progression opportunities. * Work in a modern, newly refurbished office. * Be part of a supportive and friendly team culture. * Competitive salary and benefits package.If you are passionate about customer service and administration and want to grow your career in a thriving business, we would love to hear from you!Apply now to take the next step in your career