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Senior Office / Administration Coordinator
Location: Stamford
Salary: Dependent on experience
The company provides businesses and homes with comprehensive fire, intruder, or security systems which are individually designed. They are the security systems company that businesses and homeowners across Lincolnshire and surrounding areas trust to protect their properties and families.
With over 25 years of supplying security equipment from their office on Casterton Road, Stamford, they have a reputation built on their commitment to the highest quality standards in security.
The Role
Duties
* Coordinate all office administration and support the engineering teams, planning engineers' work to ensure excellent customer experience.
* Support the installation and servicing of Intruder systems, Fire alarm systems, CCTV, Access Control, and Gates and Barriers.
* Guide and supervise administrative and customer support activities to ensure seamless service from initial contact to project completion.
* Plan and coordinate engineers' work schedules and respond to emergencies as needed.
* Ensure compliance with industry standards and company policies, including health and safety.
* Prepare and review operational procedures and support procurement processes within budgets.
* Organize staff training and development to meet industry guidelines.
* Respond to reasonable requests from Directors.
Skills and Qualifications
* Experienced senior administrator capable of overseeing others.
* First-class customer service skills and a friendly approach.
* Support experience with engineers or field-based teams preferred.
* Excellent IT skills, including MS Office, Teams, and internal databases.
* Interest in learning about fire, intruder, and security systems industry.
* Full UK driving license or equivalent.
To Apply
If you are a suitable candidate and wish to work for this reputable company, please apply. Note that the successful applicant will be security screened/police checked due to the nature of their business.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Administrative
* Industries: Administrative and Support Services
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