Account Management Executive – £45k + Commission (OTE £60-£70k). Working (3 days in-office, 2 days remote).
Are you passionate about driving customer success and growth? Do you enjoy building strong, long-term relationships and helping clients derive real value from technology? We are looking for a proactive and results-driven Account Management Executive to join the sales team for a global SaaS tech company and take full ownership of a portfolio of medium-sized customer accounts.
About the Role
You will manage a set of assigned accounts, ensuring customer satisfaction, retention, and growth. This includes identifying opportunities to upsell and cross-sell products, driving adoption of software solutions, and acting as a trusted advisor for all stakeholders within the customer organisation. Your success will directly impact the business, as we believe our growth is intrinsically tied to our customers’ success.
Key Responsibilities
* Take primary ownership for ensuring growth, satisfaction, and retention within your SMB portfolio.
* Identify and develop new business opportunities within existing accounts to meet upgrade and cross-sell targets.
* Build strong relationships with key decision makers and influencers.
* Create and execute account plans, coordinating with internal experts to ensure successful delivery.
* Proactively mitigate risks that could impact customer satisfaction, adoption, or renewals.
* Collaborate with customer implementation partners to ensure seamless solution delivery and a trusted three-way partnership.
* Use consultative, solution-selling techniques to demonstrate business value and ROI.
* Strengthen relationships through regular engagement, including face-to-face meetings.
* Forecast and track key account metrics, including renewals, upgrades, and pipeline development.
* Build a base of referenceable customer contacts for future opportunities.
Requirements
* 3–5 years of business development experience in a software or SaaS environment, with at least 2 years in Account Management managing medium-sized companies.
* Experience selling SaaS applications such as CRM, ERP, Accounting, or HRMS is highly desirable.
* Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets.
What’s on Offer
* £45k base salary + commission (OTE £60-70k).
* 25 days holiday excluding public holidays.
* Supplementary Health Insurance and Pension Plan.
* Company lunch when working from the office.
* MacBook, mobile, and paid SIM for business use.
* Company-paid travel insurance for business trips.
* Opportunity to work with a global team and contribute to transformative technology solutions.
To Apply
Please apply online or by sending your CV to andy@prfutures.co.uk.