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Learning & development manager - newport

Newport (Newport)
Wales & West Utilities
Learning and development manager
Posted: 30 August
Offer description

Location
Newport
Salary
£52,107 rising to £59,558
Contract
Permanent Full Time
Closing date
09 September 2025


Accessibility

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Who are we?

We are a gas distribution business servicing the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services while investing to create a sustainable future aligned with our carbon-free vision for 2050.


What we’re looking for?

The Learning & Development (L&D) Manager is responsible for designing, developing, and delivering the L&D strategy, ensuring colleagues have access to relevant training and development opportunities to support current and future business needs.


We’ll trust you to:

* Lead, coach, and develop a team of L&D professionals, fostering a culture of high performance and continuous improvement.
* Design and deliver learning pathways and formal training programmes to support colleague development.
* Ensure learning opportunities are current, engaging, accessible, and benchmarked to industry standards.
* Monitor, develop, and improve standards and standardise the suite of learning programmes.
* Manage the L&D budget effectively, ensuring resource efficiency and maximum ROI.

You can read a full job description here.


You’ll need to have:

* Professional Qualification at Level 5 or above in Learning & Development (or equivalent).
* Proven experience as an L&D Manager, Training Manager, or similar.
* Experience in training design, resource creation, and curation.
* Understanding of learning styles and methodologies.
* Facilitation skills.
* Experience with Learning Needs Analysis.
* Ability and experience to coach and provide effective feedback.
* Line management and leadership skills.
* Full UK Driving License.
* Experience in training or education environments.
* Experience in designing, supporting, and implementing L&D strategies.
* Experience in designing, delivering, and reviewing formal and developmental training programmes.

Desirable qualifications include:

* DiSC Accreditation (or equivalent).
* Level 3 Assessor Qualification (TAQA or equivalent).

All offers of employment are subject to the above, including pre-employment drug & alcohol screening. We also welcome any additional skills or qualities you can bring to the role.


What’s in it for you?

* Starting salary of £52,107 rising to £59,558
* Hybrid and flexible working options
* 25 days annual leave plus bank holidays, customizable to your beliefs
* Retirement Savings Plan with Aviva: 5% employee contribution, WWU matching at 10%, total 15%
* 14x salary Life Insurance linked to the Retirement Savings Plan
* Flexible benefits including gym memberships, dental, and health cash plans
* Financial Wellbeing Programme
* Enhanced parental leave pay
* Retail discounts and cashback schemes
* Annual salary review and discretionary bonus
* Company Sick Pay, Occupational Health, Employee Assistance Programme, and comprehensive training


The way we do things

Our Ambition, Priorities, and Values shape our business practices and foster a diverse, inclusive, and equitable working environment where all colleagues feel valued and supported to reach their full potential. We focus on skills, behaviors, and living our values over gender, race, sexuality, or disability.

Find out more here.


Interested?

If you believe you'd be a great addition to our team, we'd love to hear from you!

To apply, click the link below. If you prefer to complete your application in an alternative format like Word, or want to discuss the role further, contact us at recruitment@wwutilities.co.uk or call 07971 038 982. We are happy to discuss flexible working arrangements or any special requirements during the application process.

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