Customer Success Specialist | Up to £25K | Leicester | MonFri Full-time: 8:30 AM 4:30 PM | Part-time: 9:30 AM 2:30 PM
Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment and enjoy brightening someones day?
Join Selective Marketplace Ltd home to elegant womenswear brands Wrap London and Poetry Fashion as our next Customer Success Specialist. Become part of a close-knit team that puts the customer experience at the heart of everything we do.
This is a fantastic opportunity to step into a rewarding full-time or part-time role with a growing company that champions teamwork, quality, and a warm, welcoming culture.
What We Offer:
* A secure, permanent role in a supportive and sociable team
* Competitive salary (£23,000£25,000 depending on experience)
* Company pension
* Cycle to work scheme
* Generous employee discount
* On-site parking
* Fun company events and a real sense of team spirit
Key Responsibilities of the Customer Success Specialist:
1. Respond promptly and professionally to customer queries via email, chat, phone, and social media
2. Support customers across the UK, US, and Germany (no German language required!)
3. Maintain accurate custo...