The ideal candidate will have experience in Agile software development, Scrum methodology, and user story creation.
They will be able to backup ideas with research and create business process workflows, user interface designs, and mock-ups that mimic actual user interaction with digital sites.
* Define test cases and provide BA acceptance for developments and fixes done by development teams.
* Create business process workflows, user interface designs, and mock-ups that mimic actual user interaction with digital sites.
* Investigate operational problems/incidents/defects, identify causes and support correction implementation.