Senior Business Analyst
Here at Human Appeal we have an exciting opportunity for a Senior Business Analystto join our team based in Cheadle, Greater Manchester.You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of £41,650 - £56,350 per annum depending on experience.
Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.
As Senior Business Analyst, the successful candidate will play an integral role in supporting the organisation’s ongoing digital transformation programme by identifying, analysing, and documenting business needs and processes across global functions. Working within the Systems & Development team, the post holder will bridge the gap between technology and business operations, ensuring that system and process improvements align with the charity’s strategic goals. The role will also support the successful delivery of system implementations, enhancements, and continuous improvement initiatives across the organisation.
We are ideally looking to appoint somebody immediately to this role.
Benefits of joining us as our Senior Business Analyst include:
1. 35 days of Leave
2. Matched pension contribution
3. Employee discounts and memberships
4. Access to wellbeing hub
5. Prayer facilities
6. Opportunity to really make a difference!
Key duties and responsibilities of the Senior Business Analyst:
7. Business requirements are captured, documented, and signed off effectively across projects
8. Process improvement opportunities identified and implemented
9. High stakeholder satisfaction with analysis outputs and project outcomes
10. Contribution to the successful delivery of digital projects on time and within scope
11. Systems changes and enhancements adopted successfully by end users
12. Improved data quality, accessibility, and reporting aligned with organisational needs
What we’re looking for in our Senior Business Analyst:
Education
13. Degree in Business, Information Systems, or related field (or equivalent experience)
14. Business Analysis Certification (., BCS BA diploma, IIBA, or similar)
15. Salesforce certifications (., Salesforce Administrator or Salesforce Business Analyst) are desirable.
Experience
16. 3–5 years’ experience as a Business Analyst (ideally in a global or cross-functional environment)
17. Experience delivering business analysis for digital transformation, ideally within not-for-profit or mission-driven organisations is an advantage
18. Demonstrable track record of supporting digital change initiatives, including system implementations or upgrades
19. Strong analytical and problem-solving skills, with a methodical approach to gathering and documenting business requirements
20. Excellent communication and interpersonal skills, with the ability to influence and build relationships across a wide range of stakeholders
21. Experience with process mapping, business process reengineering, and workflow optimization.
22. Familiarity with Agile, Scrum or other iterative delivery methodologies
23. Ability to manage multiple tasks and priorities across concurrent projects
24. Comfortable working with ambiguity and translating complex needs into clear, actionable plans
Computer skills
25. Proficient with business analysis and documentation tools (., Visio, Lucidchart, Confluence, Jira, Trello)
26. Strong understanding of CRM, ERP, or HRIS systems (. Salesforce, Dynamics,
27. Strong MS Office skills (Excel, PowerPoint, Word)
28. Familiarity with data structures, reporting tools, and integration concepts beneficial
Languages
29. Fluent written and spoken English is essential.
30. Additional languages such as Arabic, or Urdu are desirable.
Passionate and knowledgeable about the international development sector
This would be an ideal role for an experienced Senior Business Analyst looking to make a difference in a rewarding role within the Charity Sector!