Join to apply for the Customer Service Advisor role at HIGH PROFILE RESOURCING LIMITED
2 days ago Be among the first 25 applicants
Join to apply for the Customer Service Advisor role at HIGH PROFILE RESOURCING LIMITED
Location: Port Talbot
Salary: £24-26,500 + paid overtime + benefits + clear progression path
A role with purpose. A team with pride. A future with opportunity.
We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as
Customer Service Advisors
Location: Port Talbot
Salary: £24-26,500 + paid overtime + benefits + clear progression path
A role with purpose. A team with pride. A future with opportunity.
We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as Customer Service Advisors. If you enjoy helping others, thrive in fast-paced environments, and are looking for a long-term career with real development opportunities, this could be the perfect role for you.
What You'll Do
* Be the first point of contact for a variety of customer queries via phone and email
* Handle orders, updates, delivery queries, billing issues, and general service enquiries
* Accurately manage and update customer information across systems
* Provide thoughtful, solution-focused support, including for customers in vulnerable situations
* Resolve customer issues independently wherever possible, escalating only when necessary
* Stay current on service updates, internal communications, and best practices
* Support overall team goals through personal KPIs and shared responsibilities
* Ensure compliance with safety, data protection, and quality standards
What Youll Bring
* Experience in a customer-facing role such as call centre, contact centre, customer service centre, retail, hospitality or similar for example a graduate with placement experience
* Strong communication skills and a calm, professional approach
* Great attention to detail and ability to manage data accurately
* Confidence navigating new systems and multitasking in real-time environments
* A willingness to learn and adapt in a collaborative, team-oriented workplace
* Drive to contribute meaningfully to a high-performing team
What Youll Gain
* Paid overtime and flexible shift options during peak seasons
* Performance-based hybrid working following successful probation
* A comprehensive six week onboarding programme with dedicated support
* Ongoing coaching, learning resources and development opportunities
* A workplace that values your contribution and supports long-term growth
To explore your future please email your CV
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at HIGH PROFILE RESOURCING LIMITED by 2x
Sign in to set job alerts for “Customer Service Advisor” roles.
Swansea, Wales, United Kingdom 15 hours ago
Swansea, Wales, United Kingdom 1 week ago
Bettws, Wales, United Kingdom 2 weeks ago
Swansea, Wales, United Kingdom 1 week ago
Swansea, Wales, United Kingdom 2 weeks ago
Customer Service Advisor - Uncapped Commission
Swansea, Wales, United Kingdom 1 week ago
Customer Service Representative - Uncapped Commission
Swansea, Wales, United Kingdom 1 week ago
Swansea, Wales, United Kingdom £29,120.00-£291,200.00 1 month ago
Swansea, Wales, United Kingdom 1 week ago
Bridgend, Wales, United Kingdom 23 hours ago
Swansea, Wales, United Kingdom 1 week ago
Merthyr Tydfil, Wales, United Kingdom 2 weeks ago
Swansea, Wales, United Kingdom 1 month ago
Swansea, Wales, United Kingdom 1 month ago
Merthyr Tydfil, Wales, United Kingdom 1 day ago
Ferndale, Wales, United Kingdom 44 minutes ago
Swansea, Wales, United Kingdom 2 weeks ago
Caerphilly, Wales, United Kingdom 1 week ago
Cross Hands, Wales, United Kingdom 3 weeks ago
Aberdare, Wales, United Kingdom 3 days ago
Caerphilly, Wales, United Kingdom 1 month ago
Swansea, Wales, United Kingdom 3 days ago
Pontarddulais, Wales, United Kingdom 4 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr