Overview
Within the Olympia destination, Hyatt Regency London Olympia will offer 204 bedrooms, a bar and restaurant, a welcoming lobby lounge and three meeting rooms, with direct connectivity to Pillar Hall and the International Convention Centre. As a new opening, the hotel presents an exciting opportunity to join a growing team and be part of the opening of a landmark new hotel.
Duties and responsibilities
* Ensure all guests receive prompt, professional, and courteous service throughout the night.
* Manage late check-ins, early check-outs, and assist with any guest requests.
* Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
* Communicate and coordinate with other departments to ensure seamless night operations. Act as the primary point of contact during nighttime operations.
* Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections.
About You
Previous experience in hotel front office management within the luxury segment is preferred. Strong organisational and multitasking skills are required.
Benefits
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
* Free meals on duty in our colleague restaurant
* Uniform provided and laundered complimentary
* Headspace membership and access to our Employee Assistance Programme
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
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