Group Administrator & HR Lead
Location: Norwich, UK
Salary: £35,000 per annum
Reports to: Finance Director
Are you hyper organised with the confidence to advise and influence at every level of a business? Do you bring credibility, discretion, and strong HR expertise — with the presence to support senior leaders and guide managers through people matters?
Busseys is looking for a Group Administrator & HR Lead to play a pivotal role at the heart of the organisation. This is a trusted position combining administration, HR guidance, and organising people — ideal for someone who thrives on responsibility, structure, and meticulous attention to detail.
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What You’ll Do
Guide and advise on HR matters across the Group
* Act as the central HR advisor, ensuring compliance with employment legislation and best practice, utilising external consultancy where necessary.
* Manage recruitment, onboarding, probation, training, performance management, disciplinaries, grievances, and restructures.
* Maintain and develop HR systems, contracts, policies, and the Company Handbook.
* Support and advise managers with confidence and authority on people matters.
* Oversee payroll-related HR processes, leavers, and GDPR compliance.
Own administration at a senior level
* Provide confidential, high-quality administrative support to Directors and senior management.
* Coordinate key business information, compliance activities, and central processes.
* Manage diaries, meetings, correspondence, reporting, and documentation with precision and discretion.
Training, compliance & health and safety
* Lead the Group training function, ensuring mandatory and developmental training is delivered and tracked.
* Oversee health & safety administration and compliance, liaising with managers and external specialists.
* Maintain accurate records for audits, insurers, and regulatory requirements.
Lead and develop people
* Line-manage and motivate two Administration Assistants, setting clear expectations and standards.
* Carry out regular appraisals and support development within the team.
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What You’ll Bring
* Proven HR experience in a generalist or lead HR role.
* Strong organisational skills with exceptional attention to detail.
* Confident communicator with professional gravitas — comfortable advising senior leaders and influencing decisions.
* Sound knowledge of UK employment law and HR best practice.
* CIPD Level 3 qualification highly desirable.
* Discretion, integrity, and the ability to handle sensitive matters calmly and professionally.
* Experience managing multiple priorities in a fast-paced environment.
* A proactive, dependable approach with a strong sense of ownership.
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Why Busseys?
Busseys is a well-established, values-driven group where people matter. This role offers the opportunity to be a trusted cornerstone of the business — shaping HR standards, supporting leadership, and ensuring the organisation runs smoothly, compliantly, and professionally.
If you’re looking for a role where your organisation, confidence, and HR expertise will genuinely make a difference, we’d love to hear from you.