We are currently seeking a dedicated Quality Control Supervisor to join our team at our Hemel Hempstead site. In this full‑time, Monday‑to‑Friday role, you will be responsible for conducting QC assessments of products to ensure they meet required quality specifications, rejecting any that fall outside of these standards.
You will liaise closely with the Sysco GB Technical Teams, reporting assessment findings clearly and effectively. A key part of the role involves organising and managing QC functions across a 24‑hour period, ensuring all tasks are completed and documented accurately. You will need strong prioritisation skills, adaptability, and confidence to lead the day’s QC workload while making informed decisions as guided by the Quality Manager.
The shift pattern for this role is Monday to Friday 8:30 am – 5:00 pm.
Key Accountabilities
* Carry out product assessments against specifications and conduct store walks.
* Analyse customer complaint data (linking with other QC teams).
* Liaise with category Technical Managers and suppliers regarding specification and product standards following assessment, including product information requests such as surveillance photographs.
* Administer the rejection and QC hold process to business and suppliers.
* Monitor and assess quality of products daily, including compliance to specification.
* Conduct data analysis from various departments and analyse reports for highlighting products to be checked.
* Carry out follow‑up assessments where appropriate on next batches.
* Monitor and assess stock for the regional depots, provide training if required on good practice.
* Support any training given at the depot in ensuring the above.
* Housekeeping of the QC facility and monitoring of equipment.
* Build good working relationships with other QC teams and Technical Managers.
* Maintain good working relationships within the depot.
* Lead the team to meet key roles and support the Quality Manager at Hemel with any requests.
* Support BRC and customer audits as required.
* Support depot compliance to QMS.
Requirements
We are seeking an experienced and motivated individual to join our team in the Quality Control Department. The ideal candidate will have a strong background in food, and possibly a history of working in a quality control or assurance department. You should have proven experience in managing teams effectively. A solid working knowledge of Microsoft Office, including Excel, PowerPoint, and Word, is desirable.
Benefits
* Free on‑site parking
* Huge discounts on a wide range of food and award‑winning products through our staff shop
* Discounts on cinema tickets, shopping and cashback on purchases through Sodexo
* Recognition awards and incentives
* Career progression opportunities – being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
Additional Information
At Sysco GB everyone is welcome. We don’t want you to “fit our culture” we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognize that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Job Location
Hemel Hempstead, United Kingdom
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