JOB SNAPSHOT
Operations Manager (Telecoms/Infrastructure)
JOB DESCRIPTION
Job Title:
Operations Manager (Telecoms/Infrastructure)
Location:
Craigavon, Northern Ireland - Office-based with site visits as needed
Salary:
£50,000+ (depending on experience) + bonus
Job Type:
Permanent, Full Time
About us:
We're a fast-growing network infrastructure installation and maintenance company based in Northern Ireland. With a strong team of field engineers, we deliver structured cabling, fibre optics, and network solutions to commercial and public sector clients.
We have ambitious growth plans, and we're now hiring our first full-time Operations Manager to help make them a reality.
About the role:
You'll work directly with the Managing Director to take over day-to-day operations and help us scale. Your role will include:
* Scheduling and coordinating engineers for installation & maintenance jobs
* Managing tools, vans, materials, and suppliers
* Tracking job status and ensuring client satisfaction
* Creating or improving internal systems (job sheets, checklists, compliance)
* Liaising with clients to arrange access, sign-offs, and snagging follow-up
* Helping prepare quotes or basic pricing when required
* Supporting basic HR/admin tasks (time sheets, H&S logs, training renewals)
* Procuring/scheduling materials & managing stock levels
* Maintain engineering compliance training & records
* H&S compliance
About you:
Essential Requirements:
* Experience in the Network Infrastructure Industry
* 3+ years experience in an operational, scheduling, or logistics role
* Excellent organisation and communication skills
* Confidence working in a small team with hands-on responsibility
* Strong computer skills - spreadsheets, job tracking tools, Google/Office
* Experience working with engineers, suppliers, and customers
* A "get things done" mindset - calm under pressure, solution-focused
Bonus if you have:
* Knowledge of job management tools (SimPRO, Joblogic, Workpal, BigChange, etc.)
* Health & Safety, ISO, or compliance background
Perks & Benefits:
* Competitive salary
* Laptop
* Mileage or fuel allowance
* Flexible hours considered once settled in
* Opportunity to grow with the business into a senior role