Job Overview
An experienced, motivated and independently minded leader who can act on their own initiative, adopting a values led ‘can do’ style within a climate of constant change and unpredictability to develop and manage the day‑to‑day operations and performance within the Division.
Reporting to the Divisional Director of Operations the Deputy Director of Operations is responsible, in conjunction with the Patient Service Managers, Clinical Directors and Matrons, for the safe and effective delivery of all patient services for an agreed portfolio of services (Directorates).
This involves achievement of all operational performance targets, including urgent and emergency care, cancer and elective recovery, finance, and the quality of services to patients. Added to this is the development/improvement of services towards best practice standards within available budgets/income.
Interview date is likely to 10th March 2026 (TBC).
Main duties of the job
Make decisions independently with regards to the delivery of services & resource allocation & expenditure within the limits of Standing Financial Instructions for their delegated authority. Formally deputise for the Divisional Director of Operations & is expected to make decisions on behalf of the Director of Operations in their absence. Lead & deliver on specific trust wide programmes of work on behalf of the Division, acting as the subject matter expert working closely with professional leads, managers, Allied Health Professionals & community teams across the division to ensure an integrated and high‑quality response. Support and/or lead on recruitment, retention, and development of the medical & operational workforce, developing & implementing strategies in conjunction with Human Resources for improving recruitment of hard to fill posts. This will include workforce planning and redesign. Lead service development & improvement for their portfolio of services. Leading on the development of improvement plans through the review & analysis of complex data & information relating to strategy, performance, demand, capacity & clinical pathways. Will hold accountability for all aspects of operational management & performance for their delegated portfolio of services. This will include setting of strategic direction, use of resources, workforce planning & performance against agreed standards. Delegated budgetary authority will be in accordance with Standard Financial Instructions.
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
* Cycle to Work
* Travel Scheme
* Childcare Vouchers with Salary Sacrifice
* Onsite Nursery
* Buying and Selling Annual Leave
* Car Leasing
* Employee Assistance Programme
* Employee Health and Wellbeing
* Extensive Reward Scheme
* Counselling Service
* Financial packages including Vivup and Wagestream
* Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network
Our Values
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
* Committed to Quality of Care
* Compassion
* Working together for patients
* Improving Lives
* Everyone Counts
* Respect and Dignity
If you have any questions before you apply, please contact the recruiting manager to find out more.
Detailed Job Description And Main Responsibilities
For further details including the Job Description and Person Specification please see attached documents.
Person specification
Qualifications
Essential criteria
* Healthcare related Degree/Diploma or professional qualification/registration in either Nursing, Physiotherapy, Occupational Therapy or Management
* Additional specialist knowledge or training to Master’s level or equivalent experience
* Evidence of continuous professional development
Desirable criteria
* Project management experience, Prince 2 or other project management qualification
Experience
Essential criteria
* Significant management experience in the acute sector.
* Proven track record of meeting internally and externally generated targets
* Experience, understanding and implementation of the modernisation agenda and the opportunities for redesigning services.
* Experience, knowledge and understanding of current issues/themes affecting the NHS locally and nationally
* Experience in the delivery of tangible quality and financial benefits using structured tools and techniques of service improvement, such as Lean and Six Sigma.
* Proven success at managing complex programmes of organisational change while maintaining service quality.
* Experience of staff management, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues.
* Budget management experience, including reducing costs/ efficiency gains, monitoring and determining corrective action
* Experience in report writing and delivering presentations, to include development of business cases and formal presentations.
* Experience of managing clinical pathways and implementing pathway changes in order to meet national access standards
* Experience of developing and implementing strategic plans at service level that enables the attainment of Divisional objectives.
Desirable criteria
* Experience of working within Urgent and Emergency Care, Medical Specialties and across wider systems.
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