The Senior Project Manager is responsible for leading the successful delivery of complex technical programmes for strategic customers. This includes customer relationship ownership, resource and financial management, delivery governance, and ensuring that all contractual and technical commitments are met on time and to quality. The role requires periodic on‑site presence with customers, suppliers, or internal teams.
Key Responsibilities:
Customer & Stakeholder Management
* Act as the primary point of contact for large customers throughout the programme lifecycle.
* Build strong, trusted relationships with customer stakeholders, technical teams, and senior management.
* Lead and participate in regular customer meetings, steering committees, and progress reviews.
Programme Delivery & Governance
* Own and maintain the overall programme plan, ensuring milestones, dependencies, and deliverables are clearly defined and met.
* Coordinate cross-functional technical teams to ensure tasks progress as expected and issues are addressed promptly.
* Implement and manage programme governance, reporting, KPIs, and status communications.
Risk, Issue & Change Management
* Identify, assess, and manage programme risks, issues, and blockers.
* Drive mitigation plans and escalate appropriately when required.
* Manage change requests and ensure impacts to scope, time, cost, and quality are fully understood and communicated.
Resource Management
* Plan, allocate, and coordinate internal and external resources to meet delivery objectives.
* Ensure resource availability aligns with programme schedules and commercial constraints.
* This must be done in conjunction with the PMO to ensure correct resource assignment and balance between other projects.
Financial & Billing Management
* Manage programme budgets, forecasting, and financial tracking.
* Oversee time booking, invoicing schedules, and revenue recognition.
* Ensure all billable work is correctly captured and invoiced in line with contract terms.
Deliverable & Quality Management
* Understand and translate customer requirements into clear deliverables for technical teams.
* Ensure all outputs meet contractual, technical, and quality standards before customer acceptance.
Site Presence
* Attend customer or internal sites as required to support delivery, workshops, reviews, and stakeholder engagement.
Skills & Experience
* Proven experience managing complex technical programmes or large-scale IT/engineering projects.
* Knowledge of PLM and Engineering processes
* Strong customer-facing and communication skills, with the ability to influence senior stakeholders.
* Solid understanding of project/programme management methodologies (e.g., Agile, Waterfall, hybrid).
* Experience in budgeting, financial management, and commercial awareness.
* Ability to manage multi-disciplinary technical teams and suppliers.
* Strong organisational skills with a delivery-focused mindset.
Other Role Expectations
* Able to work with Sales Account Managers to demonstrate Products in their best light.
* Self-starter, able to work from home and/or in the relevant Emixa office.
* Required to self-teach and develop utilising the latest philosophies and materials.
* Want to make a difference and impart knowledge to others with varying backgrounds and skills.
* You will be a strong Team Player
* Excellent communication skills
* Enthusiastic
* Easy going and relaxed under pressure.
Caveats
* Often we work with defence type companies whereby a member of staff would need to be a UK National and/or be prepared to undergo security to vetting to varying levels such as BPSS; SC; DV
* Some roles are recruited for a specific customer location. In this scenario a greater on-site presence is required.
* The nature of the role also undoubtedly involves travel, including overnight stays. This will vary and be highlighted during recruitment or review. Some weeks may require multiple nights away depending on location. You may be able to work out of the office or from home.
What we offer
* A competitive salary + OTE
* Hybrid working
* Private health insurance
* 25 days paid holiday per year, plus Bank Holidays. Additional 1 day holiday for every 2 years served up to a total 30 days
* Gym subsidy
* Life Insurance
* Employee Assistance Program (EAP)
About Emixa
Discover the realm of digital transformation with Emixa, a company experienced in driving innovation and progress. With a team of 530 professionals, we aspire to elevate the manufacturing industry to new heights. We offer an holistic approach to our customers to strengthen their organization. From standardized implementations, to tailored advice through management consulting and the usage of unique solutions such as low-code. Join us on our journey of growth towards becoming a leading consulting firm in our field.
Application process & contact
The application process starts with a phone or online introduction. Following that, we invite you to the office for an interview. Occasionally, we may request you to complete a case or assessment, and if there's a mutual fit, we'll extend a compelling offer.