Sales Support Administrator
£27,000 - £29,000 Basic + Bonus + Benefits
Liverpool, Merseyside - Hybrid Working (3 days office / 2 days home)
Company Overview
This established financial services business provides tailored funding solutions to customers across the UK. Due to continued growth, they are expanding their operations team with the appointment of a Sales Support Administrator to help maintain service levels, support internal teams and enhance the customer journey.
With a strong reputation for service, modern systems and a collaborative working culture, the business offers long-term career prospects within a stable and growing organisation.
Job Overview
Aspion are leading the search for Sales Support Administrators to join a busy operations and sales support team in Liverpool. This role supports the full finance process from quotation through to completion, working closely with sales teams, lenders and customers. Success in the role will come from delivering accurate administration, excellent customer service and helping maximise new business conversion.
Key Responsibilities
* Produce accurate finance quotations across finance and lending products
* Support new business enquiries and assist with sales pipeline progression
* Manage dealer, broker and customer queries through to resolution
* Process settlements, documentation and funding administration
* Support Business Development Managers with account administration
* Maintain service levels across key accounts and internal stakeholders
* Assist with commission schedules, campaigns and promotional activity
* Ensure all activity is compliant with FCA and internal procedures
* Identify process improvements to increase efficiency and service quality
Person Specification
* Experience in sales support, business support, operations or customer service
* Background in finance, broker, lending or financial services advantageous
* You must be able to commute to the office based in Liverpool city centre.
* Strong administrative accuracy and attention to detail
* Confident using CRM systems, Microsoft Office and internal platforms
* Strong communication skills with customers and business partners
* Commercial awareness with a customer-first mindset
Benefits
* £27,000 - £29,000 base salary
* Performance-related bonus scheme
* Hybrid working – 2 days from home, 3 days in the office
* Pension scheme
* 25 days holiday allowance + bank holidays
* Modern Liverpool city centre office
* Structured training and career progression
* Stable, growing business within the finance sector
* Supportive management team and collaborative culture
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