Salary: £25,000 - 28,000 per year Requirements: Experience working in an IT service operations or infrastructure environment Proven 2nd/3rd line support experience Strong troubleshooting and problem-solving skills Good understanding of ITIL principles and service management processes Experience supporting Windows environments and Active Directory Exposure to virtualisation technologies (e.g. VMware or Hyper-V) Responsibilities: Provide 2nd/3rd line support across infrastructure and end-user environments Support, maintain and improve IT systems to meet agreed service levels Investigate and resolve complex technical issues, including root cause analysis Work within ITIL processes (incident, problem, change management) Monitor system performance and contribute to service improvements Maintain accurate service documentation and use ITSM tools effectively Collaborate with colleagues and third-party suppliers to resolve issues Support infrastructure projects, upgrades and implementations Technologies: Active Directory Hyper-V Support ITIL ITSM VMware Windows DevOps More: We are Belmont Recruitment, currently looking for an IT Infrastructure Engineer to join Bradford Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. The role is fully office-based in Bradford City Centre, offering the opportunity to work in a dynamic environment while contributing to important IT infrastructure projects. last updated 17 week of 2026