The Role Position: Operations Manager (PCTC) Contract Type: Full Time / Permanent Reporting To: General Fleet Manager (Operations) Location: London Overview of role You will be responsible for co-ordinating the day-to-day operational activities of a fleet of assigned vessels in an efficient, timely and cost-effective manner, to ensure that Owners and Charterers expectations are met. Whilst actively promoting the company's safety culture and standards aboard the vessels. Key responsibilities and primary deliverables Operations Ensure that all voyages are conducted with primary regard to the safety of crew, vessel and protection of the environment. Minimise the operational costs and controlling vessels' performance to ensure overall performance of the voyages are in line with Owners and Charterers expectations. Within the required timescales, provide the Master with all required information, including but not limited to CP terms, sailing instructions and expert guidance. Ensure Charterers adequately plan bunker supplies in accordance with company guidelines. Checking hire invoices on a regular basis and upon delivery/redelivery to Charterers. Negotiating Agency fees and appointing agents as necessary. Ensure all parties are continually updated on voyage orders and vessel itineraries. Co-ordinate all the other departments in the organisation to ensure the vessels are run as efficiently as possible. Checking and approving cargo documentation. Monitoring voyage reports with a view to CII performance, EU ETS and FuelEU. Vessel Attendance Attending ships as required. Emergency Response Procedures Assist as part of the emergency / crisis management team and make appropriate requirements. Marine Compliance Remain current on industry rules, regulations and best practice and ensure that procedures are updated accordingly. File / Report Management File and maintain all voyage correspondence. Assist with the commercial analysis, preparation of company operational and annual reports, and off-hire statements on a periodical basis. Communication Promptly and professionally respond to incoming messages. Recognised as an expert advisor on all operational matters and to maintain open communication with all departments, offices, vessels and contacts. Ensure all communication is timely, clear, concise and accurate. Skills Profile Relevant experience and education Ex sea-going officer (Chief Officer or Captain) on PCTC. You hold a degree in Shipping Operations, Master Certificate or equivalent. Previous experience of carrying out the shore-based day to day operations of a fleet of PCTC's. Knowledge of dual fuel systems would be advantageous. Demonstrated understanding and awareness of vessel design, cargo types, voyage instructions, stowage plans, vessel KPI's, key ports and voyage routes. Clear, precise and confident in verbal and written communication to support credibility and position of expertise. Demonstrated strong interpersonal and communication skills to effectively build and maintain strong relationships with key contacts. Excellent problem solving and analytical skills together with the ability to support decisions with sound reasoning and judgement. Proven record of commercial awareness and ability to apply sound commercial judgement. You have strong focus on delivering quality and meeting deadlines. A successful track record in dealing with a broad set of activities within a fast-paced environment, whilst managing ambiguity and pressure well is a requirement for this role. Due to the high volume of applications, we regret that only shortlisted candidates will be contacted.