Our client is seeking a proactive and well-organised Reception and Facilities Assistant to join their friendly and fast-paced office in Cheltenham. This is a varied position where no two days are the same, supporting the smooth running of reception and general office operations while ensuring the workplace remains a welcoming and efficient environment. You’ll be part of a collaborative team that supports colleagues across the business, taking on a wide range of tasks and adapting to changing priorities. This is a fully office-based role, five days per week. Key Responsibilities: Reception Duties * Act as the first point of contact for all visitors, providing a warm and professional welcome. * Handle incoming calls and emails, ensuring enquiries are dealt with promptly and efficiently. * Manage meeting room bookings and refreshments, making sure rooms are well prepared for meetings and events. * Maintain the reception area to a high standard of tidiness and presentation. * Open and close the reception area when required. Office and General Administration * Process incoming and outgoing post, including use of the franking machine. * Arrange courier collections and deliveries, ensuring timescales and budgets are met. * Assist with cheque requests and daily banking as needed. * Keep shared areas and service points well stocked and organised. * Help maintain office systems and records and support internal communica...