Join Our Team as a Field Service Engineer!
Are you ready to take your engineering skills to the next level? At Finning (UK) Ltd, we are looking for a passionate and dedicated Field Service Engineer to join our industry-leading team. As part of the world’s largest CAT dealership, you’ll be at the forefront of diagnosing and repairing Caterpillar products, ensuring our customers receive top-notch service.
What You'll Do
In this dynamic role, you will:
* Respond to customer service requests, providing timely and accurate diagnostics.
* Communicate effectively with customers to understand their needs and resolve mechanical or electrical issues.
* Utilize the latest dealer software and repair techniques to deliver exceptional service.
* Prepare detailed estimates and quotes for repairs, ensuring transparency and clarity.
* Work autonomously and collaboratively within a team to meet tight deadlines.
Your Skills and Experience
We’re looking for someone who has:
* Formal training as an engineer (NVQ Level 3 preferred in Land Based Engineering / Plant Fitting).
* Experience as a field service engineer or a qualified apprentice ready for development.
* Strong knowledge of heavy earth-moving equipment and field-based diagnostic tools.
* A valid LDV driving license and experience with various construction and static machines.
* Excellent communication and interpersonal skills to build positive relationships.
Why Finning?
At Finning, we believe our people are the heart and soul of our company. Here’s what you can expect:
* Competitive Salary: £38,500 - £43,800
* Generous Holiday: 25 days plus the option to purchase up to 5 extra days.
* Annual Bonus & Tool Allowance: Rewarding your hard work.
* Healthcare Benefits: Comprehensive coverage including medical, optical, and dental.
* Pension Scheme: Up to 7% matched by the company.
* Employee Rewards: Discounts and recognition programs.
* Flexible Working Options: Family-friendly policies to support work-life balance.
* Training & Development: Industry-leading CAT product training.
* Supportive Environment: Access to mental health resources and a team of 40+ Mental Health first aiders.
Working Conditions
As a Field Service Engineer, you will work on-site, responding to customer needs while adhering to safety protocols. Your role will involve travel to various locations, ensuring you have the opportunity to engage with diverse challenges and solutions.
Join Us!
If you’re looking for a rewarding career with a global organization that values diversity and inclusion, we want to hear from you! At Finning, we are committed to creating an environment where everyone can thrive. We encourage individuals from all backgrounds to apply and will provide reasonable accommodations during the recruitment process as needed.
Take the next step in your career and apply today!