Job summary
Contract Manager
c.�65,000 per annum
Bedford
09 month FTC � Ending in March 2025
Hybrid Working
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�Money and Pensions Service (MaPS) are recruiting for a Contract Manager to join their Technology and Change directorate. The Contract Manager will perform effective management of a portfolio of contracts (software, hardware and services), by monitoring of those against budget and ensuring providers deliver against all business plan objectives.
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The Contract Manager will be responsible for maintaining and adhering to Contract Management Plans for services in their portfolio, continually improve Tech and Change services by supporting the identification and leveraging of new opportunities, thus ensuring accessible digital services for citizens and the related professional disciplines.
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This is a unique opportunity to build on or develop your understanding of digital technologies in government with insight into digital strategy and digital service management.�
Job description
In this role you will be responsible for the following;
1. Provide effective day to day management of contracts ensuring providers deliver against budget, forecasts, and all business plan objectives.
2. Responsible for processes and tasks relating to technology contracts.
3. Ensuring contractual compliance and service delivery in-line with organisational and other standards.
4. Work closely with the MaPS Commercial team day to day as well as in the event of any escalations or specialist advice required.
5. Manage relationships with existing supply chains ensuring efficient achievement of agreed objectives and acting as MaPS primary representative with that organisation.
6. Manage spend in line with budget, minimizing variance and capturing financials in a compliant manner. Ensure timely and accurate payment aligned with agreement schedules.
7. Managing monthly, quarterly, and annual review cycles. Analysing and reporting on performance against targets.
8. Support the wider Tech and Change Leadership Team in delivering strategic responsibilities. Support market engagement and business development activity to ensure a healthy and competitive market of suppliers and potential suppliers.
9. EXAMPLES OF CONTRACTS TECH AND CHANGE MANAGE
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IT software vendors with contract values of >�1-5mThird party suppliers providing development or support services.Hardware and network contractsDigital Delivery Partner � this contract enables us to scale up to increase delivery capability and Research and Accessibility Partner � we use this contract to provide specialist services for testing and optimising our digital experiences for and Data Feed providers
Person specification
You will need to demonstrate the following skills and experience;
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10. Experience of change management in terms of stakeholder engagement and continuous improvement.
11. An understanding of contractual change control, including the associated impacts.
12. Working knowledge of contract and performance levers for contract maximisation and benefit realisation.
13. Strong commercial awareness covering negotiating commercial decisions, contract and supply chain management with a focus on value for money.
14. Experience of budget management working with Finance colleagues.
15. Skilled at identifying opportunities for improvement and efficiencies, and at implementing processes that promote productivity and quality, with strong analytical skills.
16. Ability to manage risks and issued, ensuring these inform/influence decision making.
17. Excellent relationship management ability and experience of leading successful paid for partnerships to achieve target outcomes at the right quality.
Benefits
18. �
The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.
We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government�s �levelling-up� strategy. This is a wonderful opportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.
At the heart of the Money and Pensions Service are our values � caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We�re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
Caring
We care about our colleagues and people whose lives we are here to transform.Connecting
We will transform lives through our ability to make positive connections.Transforming
We are committed to transforming lives and make a positive societal impact.
About MaPS
At MaPS, we help people � particularly those most in need � to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
About our people�
In our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people�s lives.� We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS� objectives, values, and vision.� It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.
Our inclusive working environment
By fostering our values, we are immensely proud of the inclusive working environment that we have diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.
We work hard to ensure that we have a progressive approach to inclusion, equity and belonging.� We really do want our colleagues to �bring their whole selves to work.�
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women�s health, men's health, ethnicity, and diversity.
What Money and Pensions Service can offer you?
Generous Annual Leave � 30 days plus Bank HolidaysPension scheme � contributions matched 2 to 1 (up to 10% of your salary)Interest-free loan to help you buy season tickets for buses and trainsCycle to work SchemeSubsidised eye test & flu jabsLife assurance schemeGive as you earn schemeEmployee assistance programme (EAP)PAM Assist and PAM Life scheme (Wellbeing)Enhanced family and sick payPaid volunteering (2 days a year)Recognition SchemeDiscounts portal to numerous retailers