Relief Retail Security Officer – North Wales
Job Introduction Carlisle Support Services is seeking an enthusiastic, reliable and dedicated individual to work with our prestigious clients. If you are willing to learn new skills and develop your career, we provide full training and support.
Benefits
* A competitive hourly rate, paid monthly.
* Access to company pension scheme after qualifying period.
* Health and wellbeing plans.
* Wagestream - financial flexibility and instant access to earned wages.
* Fizz Benefits – discounts, rewards, and benefits.
* Full induction, ongoing training, and career development.
* Quality kit and uniform.
* Funded SIA top‑up training.
* Employee assistance programme.
* Refer a friend scheme.
Role
As a relief officer you will cover holidays and sickness across various locations. You will provide a proactive, visible security presence and deter crime. Our usual shift times are 6 am‑3 pm, 3 pm‑10 pm/11 pm with some sites having midnight finishes. The role can be full‑time or supplementary.
Hours
Varying hours covering a variety of shifts: 6 am‑3 pm, 3 pm‑11 pm/midnight.
Pay
£14.30 per hour.
Responsibilities
* Ensure colleague safety.
* Provide a smart, visible, proactive, and engaging security presence.
* Effective conflict management, taking control of incidents.
* Control access and egress, conducting security patrols.
* Engage professionally with the public.
* Be aware of hazards and respond appropriately.
* Provide guidance, information and direct customers as a first point of contact.
* Follow safety and security processes and procedures.
* Work as part of a team and build strong working relationships.
The Ideal Candidate
* At least 18 years old (legal requirement).
* SIA Guarding or Door Supervision licence.
* 5 years checkable work and address history.
* Reliable, punctual, flexible, and smart in appearance.
* Friendly, approachable, and professional.
* Enthusiastic and motivated to do a great job.
* Some experience within a security environment or a customer‑facing role.
* Ability to interact positively with clients and customers.
* Effective people skills and teamwork.
* Will provide original documentation for screening (passport, driving licence, utility bill, HMRC letter, bank statement, payslip, birth certificate, share code).
About Us
Join a growing market‑leading brand of support services working with the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle employs over 5,000 staff delivering events, security, cleaning and retail support services across the UK.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people are judged solely on merit or ability.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other, Information Technology, and Management
Industries: Facilities Services
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