We are looking to hire a Support Administrator/ Customer Service Assistant who would like to forge a long- term career within an award-winning environment.
This company is a global brand and market leader offering attractive future prospects for the right people.
Our client has particular interest in people who come from a similar background.
Role Support Administrator - Customer Service
Salary £25k - £29k Basic Salary + monthly bonus
Location Office in Cardiff - free parking
Hours Full Time Permanent, Business Hours Mon-Fri
The Role
* To provide administration support services to the internal and external sales teams.
* Order processing and entry on the internal system (full training provided)
* Engage with the clients over the telephone when required to improve the customer experience.
* Handle any queries, faults or complaints that come from customers effectively and professionally.
* First class customer service skills written and verbal
* To be an ambassador for this market leading brand, carrying forward the quality of interaction that has come to be expected from such a well-respected business.
The Person
1. Experience within a similar support administration role.
2. Experience of providing fantastic customer service to clients.
3. Excellent c...