Overview
Join to apply for the Process Supervisor role at DHL eCommerce UK.
Position: Process Supervisor - Nights
Contract type: Permanent
Location: Baginton, Coventry
Shift: Monday - Friday / 18:30 - 04:30
Why choose DHL eCommerce? We are recognised as a Best Workplace 2025 and have Top Employer accreditation for the 5th year running. In addition to competitive pay, benefits include discount vouchers, pension, enhanced family leave, childcare discounts, employee assistance programme and more.
About the role: This is a key supervisory role within the National Hub reporting to the Process Manager. You will manage the operation through your team of warehouse operatives and cover all areas within the hub operation. The role ensures safe and efficient throughput of traffic in the National Hub’s sortation areas, with a focus on workplace safety and operational efficiency. This position will be 45 hours per week across five shifts.
Key Responsibilities
* To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed
* To ensure all team members receive training and development to encourage a coaching and feedback culture
* To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements
* To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements
* Take initiative and make decisions that are right for colleagues, customers and the operation
* The ideal candidate will have: Minimum of 1 year working experience in a comparable or acting supervisory role
* Experience of managing large teams (20+)
What about career development? We take every employee’s career seriously and provide dedicated learning and development programmes open to every employee, fostering an open working culture where everyone’s voice is heard.
What will you need to do next? If you meet the requirements for this role and are looking for your next career move, submit your application along with an up-to-date CV.
Our approach to Diversity and Inclusion As a global company, we value the diversity of our employees and strive to ensure everyone can bring their true selves to work every day. We’re committed to attracting the best candidate for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure our resourcing activities are fair, transparent, and consistent across the UK.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Transportation, Logistics, Supply Chain and Storage
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