A vital support role with real career progression
We are looking for an enthusiastic, compassionate animal lover to join our friendly team as a Patient Care Assistant (PCA). This is a rewarding, hands-on role at the heart of the practice, supporting our vets and nurses while helping to maintain a clean, safe and welcoming environment for our patients, clients and colleagues.
This position is ideal for someone who takes pride in organisation, cleanliness and teamwork, and who is keen to build a long-term career in veterinary practice.
The Role
As a Patient Care Assistant, you will play a crucial supportive role, helping the practice run smoothly while ensuring the highest standards of hygiene, safety and patient comfort.
This role includes a significant cleaning and infection-control element; however, this is an essential part of patient care and provides a strong foundation for learning clinical skills within a veterinary environment.
Full training and ongoing support will be provided, and we actively encourage development within the role.
Career Progression
We are committed to supporting our PCAs in their professional development. Many of our Patient Care Assistants choose to:
• Progress and develop further within the PCA role, taking on increased responsibility and skill development
• Progress into training as a Student Veterinary Nurse, a pathway successfully followed by many of our current and former PCAs
We actively support internal progression and are proud to grow our veterinary nurses from within our own team.
Key Responsibilities
• Maintaining excellent infection control and cleanliness throughout the practice
• Preparing, cleaning and maintaining patient accommodation
• Supporting vets and nurses with patient handling and restraint
• Monitoring, recording and providing supportive care to patients under direction
• Assisting with diagnostic processes, including preparation of equipment and handling samples (once trained)
• Maintaining theatre areas, including cleaning, preparation and sterilisation of equipment (once trained)
• Supporting pharmacy management, including stock handling, stock rotation and temperature monitoring
• Assisting with end-of-life care, treating patients with dignity and supporting owners' wishes
• Keeping workspaces tidy, organised and well stocked
• Prioritising tasks effectively to support the wider team
About You
• A genuine animal lover with a caring, respectful approach
• Proud of maintaining high standards of cleanliness and organisation
• Reliable, motivated and keen to learn
• A strong team player with a supportive attitude
About Cromwell Vets
Cromwell Vets has been caring for Cambridgeshire's pets for over 100 years. We are proud of our reputation for high clinical standards, compassion for pet owners and strong community involvement through charity partnerships, local events and dog shows.
We value professionalism alongside a friendly, inclusive culture, which has led to high staff retention. Regular team events such as BBQs, bake-offs and seasonal competitions are just part of what makes Cromwell Vets a supportive place to work.
With six sites across Huntingdonshire, our PCAs are a vital part of the team, helping to ensure continuity of care across all branches.
Benefits
• 5 weeks holiday plus bank holidays and birthday leave
• Career development and progression opportunities
• Staff discount schemes
• Life assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness programme including:
o Employee Assistance Programme
o Eyecare voucher scheme
o Free annual flu jab
o Cycle to work scheme
• Recruitment referral reward scheme
Cromwell Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Cromwell Vets, Linnaeus or the role please contact our Talent Acquisition team at
#LI-OH1 #LI-Onsite
Salary: £26,437 per annum;