Front of House Supervisor - Lancaster As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside 28 days holiday (inclusive of Bank Holidays) pro rata Emotional and practical support via the Licenced Trade Charity Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self--motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.