PWe are looking for a strongCommunity Delivery Manager/strong to join us on a Fixed Term Contract for strong6 months./strong/ppWe have an exciting opportunity for a?strongCommunity Delivery Manager/strong?to join our fast-growing team at Evri. As a?strongCommunity Delivery Manager,/strong youll be responsible for ensuring the final mile of our parcel journey runs smoothly putting customers and clients at the heart of everything you do. Youll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE couriers./ppThis is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! /ppstrongInterested? Take a look at the below to understand what you'll be doing in your role as a?Community Delivery Manager at Evri!/strong/pul li pDriving continuous improvement, using data and management insights (MI) to improve service delivery./p /li/ulul li pMonitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more./p /li/ulul li pMinimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication./p /li/ulul li pCapacity management interviewing, selecting, and onboarding couriers to ensure full round coverage./p /li/ulul li pBuilding sustainable courier coverage to reduce risk and meet growing delivery demands./p /li/ulul li pMaintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use./p /li/ulul li pCollaborating with delivery units and customer service teams to resolve concerns and improve satisfaction./p /li/ulpstrongStill Interested? Great News!/strong/ppstrongWe are looking for:/strong/pul li pA valid UK driving licence./p /li/ulul li pProven experience in coaching, supporting, and motivating individuals or teams./p /li/ulul li pConfident in problem-solving and building effective contingency plans./p /li/ulul li pAdaptability able to flex your communication style across different stakeholders./p /li/ulul li pEffective negotiation and interpersonal skills./p /li/ulp /ppAt Evri, we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. Were on a journey to better represent the customers we serve around the UK. Were committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business./ppWe are Evri. Where everyone is welcome./ppstrongWere excited for the future. Lets deliver it together./strong/p