Position Description
CGI is seeking a Wintel Consultant to provide infrastructure support within a complex and highly secure customer environment. You will be required in our Bristol or South Wales office 2-3 days per week.
This role sits within a dedicated Wintel team supporting mission-critical systems. You will contribute to the stability, security, and continuous improvement of core Windows-based services across a technically diverse estate. If you are an experienced 3rd line engineer looking to further develop your expertise in a secure and structured environment, this is an excellent opportunity.
At CGI, you are more than an employee — you are a Partner. We offer a collaborative culture, strong technical communities, and the opportunity to grow your career while delivering meaningful work for secure UK customers.
Your future duties and responsibilities
You will deliver Wintel support within a secure environment, primarily focused on BAU operations, incident remediation, and maintenance activities, while also contributing to infrastructure project work.
Working within SLA-driven frameworks, you will investigate and resolve complex technical issues, support system optimisation, and help maintain a resilient and compliant infrastructure platform.
Knowledge of Windows Server, VMware, and Citrix technologies will be particularly valuable in this environment.
Key Responsibilities
* Provide 3rd line Wintel support within a secure customer environment
* Remediate incidents within agreed SLAs and contribute to problem management
* Perform daily operational maintenance tasks across the infrastructure estate
* Support Windows Server environments, including Active Directory services
* Administer and support VMware virtualisation platforms
* Support Citrix environments where applicable
* Assist with Microsoft Exchange support and related services
* Manage and maintain DNS and Group Policy configurations
* Support backup and anti-virus technologies
* Contribute to infrastructure project work and platform improvements
* Develop or maintain scripts to automate tasks and improve efficiency
* Ensure compliance with security, governance, and operational standards
Required Qualifications To Be Successful In This Role
* Demonstrable experience working within a 3rd line Wintel support team
* Strong Windows Server and Active Directory (AD) experience
* Experience with Group Policy and DNS
* VMware support experience
* Experience supporting Microsoft Exchange
* Exposure to backup and anti-virus technologies
* Familiarity with Citrix environments
* Monitoring experience (e.g. Zabbix) desirable
* Scripting experience (e.g. PowerShell)
* Experience working within secure or regulated environments
* Desirable: Exposure to AI technologies or automation concepts
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
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