Job Introduction
Make a real impact on safety, quality and residents’ experience.
Are you an experienced M&E professional who enjoys problem‑solving, improving standards, and ensuring work is completed the right way?
This role is ideal for someone with a strong technical background and hands‑on mechanical or electrical experience who is now looking to move away from tools‑based work into a position focused on oversight, quality assurance, and ensuring contractors deliver work to the highest standards.
What you’ll do
As our M&E Neighbourhood Engineer, you’ll be the eyes and ears on the ground, ensuring contractors deliver high‑quality, compliant installations and maintenance across your region. Expect a varied, people‑focused role that blends inspections, stakeholder engagement and technical expertise.
How you’ll do it
1. Carry out four or more site inspections each week, checking quality, identifying failing systems, and capturing asset data.
2. Provide expert technical support to the M&E contracts team, housing teams and colleagues across NHG.
3. Attend emergency callouts representing NHG, helping provide rapid assessments to support operational decisions.
4. Review contractor quotations to ensure value for money and the selection of appropriate systems.
5. Prepare clear file notes and reports, highlighting any health & safety issues or compliance risks.
6. Work directly with residents and stakeholders to resolve issues and maintain positive relationships.
7. Support compliance tasks when required, including occasional lock‑slipping visits with locksmiths.
This is a fantastic opportunity for someone who loves variety, takes pride in high standards, and wants to influence the quality of services delivered to our communities.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential:
8. A solid understanding of Building Services systems.
9. Hands‑on experience in a mechanical or electrical discipline (e.g., apprenticeship, NVQ, C&G, 18th Edition).
10. Ability to translate complex technical issues into clear, simple explanations for non‑technical colleagues or residents.
11. Experience managing contractors and overseeing works on site.
12. Strong report writing skills and confidence producing technical specifications.
13. Full UK driving licence.
Desirable:
14. Desirable to have experience working in the residential housing sector.
15. Desirable to have experience or knowledge of asset management software / tools.
16. Desirable to have a degree/HND/HNC in Building Services Engineering or related disciplines.
Participate in a voluntary out-of-hours rota to undertake work outside standard hours, with extra remuneration.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:
17. Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
18. Generous pension scheme
19. Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
20. Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
21. Health cash plan
22. Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
23. Interest free loans - season ticket loan, tenancy deposit loan, and training loan
24. Cycle to work scheme.
25. Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit:
Selection Process
This role is subject to a basic criminal record check (CRB) issued by the disclosure and barring service (DBS)
This role is not eligible for sponsorship
Step 1: If you are interested, please send your application now! Closing date is the 8th February
Step 2: Successful candidates will be asked to do an assessment
Step 3: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Attached documents