To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Responsibilities
1. Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
2. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
3. Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
4. Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.
5. Administers all property maintenance & records in accordance with Greystar policies & procedures.
6. Maintains a focus on delivering services within agreed budgetary & resource parameters.
7. Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.
8. Diagnoses and undertakes repair and maintenance...