Customer Service Administrator - Aylesbury
Pertemps Aylesbury is currently recruiting for an Customer Service Administrator for our Logistics client based outside of Aylesbury.
Hours: 9 am-5 pm
Salary: £27,000 - £32,000
Duties:
- Building and maintaining strong relationships with a portfolio of clients
- Responding to emails and incoming calls from clients
- Regularly communicating with clients to ensure satisfaction and address any issues
- Processing and organising day-to-day orders and deliveries on multiple online systems
- Ensuring orders are invoiced according to each client
- Liaising with customers regarding stock transfers, stock issues, miss picks, customer changes, damages, and tracking information
- Preparing costing and quoting jobs
- Working with the warehouse and other office members to manage the process
- Booking in deliveries
Requirements:
- Previous order processing and account management experience
- Great customer service experience
- Confident in Microsoft packages
If you would be interested, please apply or call Corinne at Pertemps.