Are you an organised and detail-focused Warehouse Administrator with excellent IT skills? Do you enjoy working in a fast-paced environment where accuracy and efficiency are key? If so, we want to hear from you! We are currently recruiting for a Warehouse Administrator to join a well-established Service Centre team based in Wellingborough. This is a varied and administration-heavy role, working closely with engineers and warehouse staff to process customer returns and ensure the smooth running of the service department. Location: Wellingborough Hours: Monday - Friday, 37.5 hours per week Salary: £26k - £29k (DOE) Contract: Permanent Duties: Receive and process all customer returns accurately and efficiently Fulfil warranty requirements by issuing credits or replacement products in line with procedures Liaise with suppliers regarding warranty claims and spare parts Provide general after-sales support, including preparing quotations and answering queries Maintain accurate records and update systems with relevant data Assist in developing and maintaining departmental processes Support reporting and communication within the team Undertake manual handling tasks safely, using pallet trucks and mechanical handling equipment Maintain a clean and safe working environment in the warehouse and workshop The ideal candidate must: Have previous experience in administration, ideally within a warehouse, service, or logistics environment Have strong IT skills, including Microsoft Office (Excel essential) Be organised, accurate, and able to prioritise their workload Have excellent communication skills, both written and verbal Be proactive, enthusiastic, and a team player Be willing to work in a warehouse-based environment (temperature changes, some bending and lifting) Experience using Sage 200 is desirable but training can be provided Benefits: On-the-job training and development opportunities Supportive and friendly team culture Permanent, full-time position with Monday-Friday hours Free on-site facilities Free parking If this role sounds of interest to you then please apply with an up to date CV. Impact Recruitment is an employment agency working on behalf of our client