Prison Custody Officer (Female Applicants Encouraged) – HMP BronzefieldPlease note: This role is not eligible for sponsorship under the Skilled Worker visa route in line with current UK immigration rules.SECURE THE PRESENT, SHAPE THE FUTURE – Transform Lives as a Prison Custody OfficerAs a Prison Custody Officer at HMP Bronzefield, you will play a vital role in creating a safe, supportive, and structured environment for women in custody.This is more than just a job – it's a meaningful opportunity to support rehabilitation, build positive relationships, and help individuals move towards a better future.Working in the largest women's prison in Europe, you will be part of a team that makes a real difference every day.A Unique Women's EnvironmentAs the largest women's prison in Europe, HMP Bronzefield offers a unique and rewarding working environment. We welcome applications from both women and men for this position. However, as this role is based within a female prison and our current workforce is approximately 60/40, we are actively encouraging women to apply to help us continue building a balanced and representative team.This approach is in line with the Equality Act 2010, which allows positive action where there is under-representation within a particular environment. All appointments are made on merit, and we remain committed to fair, open, and inclusive recruitment practices.What You'll DoYour responsibilities will include:Creating a safe, respectful, and supportive environment for those in custodySupporting daily routines, activities, and wellbeingEscorting individuals securely within and outside the facilityResponding calmly and professionally to challenging or high-pressure situationsEncouraging positive behaviour and supporting rehabilitationBuilding constructive, professional relationships based on trust, fairness, and consistencyActing as a positive role model and providing encouragement where neededWho We're Looking ForThere's no such thing as a typical Prison Custody Officer.Our team includes people from all walks of life – whether you're a parent, carer, former teacher, retail worker, or simply someone who enjoys working with people and making a difference.Many of our officers are women who bring strong communication skills, empathy, and resilience to the role – qualities that are essential in a women's prison environment. You don't need previous experience in security or the prison service. Skills from roles such as care, education, customer service, or parenting are highly transferable .If you're someone who can remain calm, treat others with respect, and build positive relationships, we would encourage you to apply – even if you're not sure you meet every requirement.As part of the recruitment process, you will be invited to attend an assessment centre made up of three stages:Written English and maths assessmentsScenario-based exercisesInterviewWe strongly encourage candidates to prepare in advance.Assessment Centre Date: 23rd & 24th June,Please only apply if you are available to attendTeamwork MattersTeamwork is at the heart of everything we do.You'll work closely with colleagues to maintain a safe and supportive environment for staff, visitors, and those in custody. A strong sense of teamwork, trust, and communication is essential to success in this role.The Behaviours That Make a Great OfficerTo thrive in this role, you'll demonstrate:Calm Under Pressure – Staying composed in challenging situationsEmpathy & Respect – Treating everyone with dignityStrong Ethics – Acting with fairness and integrityResilience & Adaptability – Remaining effective in a dynamic environmentEffective Communication – Listening and communicating clearlyConflict Resolution – Using de-escalation techniquesTeamwork – Supporting colleagues and working collaborativelyVigilance – Staying alert and awareTraining and DevelopmentNo previous experience is required. You'll receive a comprehensive 8-week training programme, including:Classroom and practical learningCommunication and conflict resolution trainingShadowing experienced officersOngoing development and career progression opportunitiesWhy Join Us at HMP Bronzefield?Many people choose this role because it offers:A meaningful career where you can make a real differenceA supportive and inclusive team environmentOpportunities to build confidence and develop new skillsClear career progression pathwaysJob stability and long-term developmentEligibility CriteriaTo apply, you must:Be at least 18 years old at the start of employmentMeet required eyesight standards (with or without corrective lenses)Have adequate hearing (without hearing aids for operational safety reasons)Tattoos must not be offensive, discriminatory, or intimidatingFacial tattoos are generally not permitted unless for cultural, religious, or medical reasonsWhat We OfferStarting salary 35,574.59 3729.24 London WeightingAnnual increases over the first 5 yearsFree meals and parkingAccess to on-site gym and subsidised membershipOvertime opportunities (subject to availability)Comprehensive training and career developmentLife assuranceBUPA healthcarePension scheme and additional benefitsWe are committed to supporting your wellbeing both in and outside of work.Application ProcessTo move forward with your application, a pre-screening process will be completed shortly after submission. Please check your inbox (and spam folder).You will then be invited to attend an assessment centre. All offers are subject to full security clearance checks.Important InformationThis role is not eligible for Skilled Worker visa sponsorship.For further guidance, please visit: www.gov.uk/skilled-worker-visaAbout UsWe are committed to building a workplace for the future.We believe in equal opportunities, celebrate diversity, and create an inclusive environment where everyone can thrive and be themselves.