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Overview
The Senior Admissions and Enrolment Officer role is critical to safeguarding the institution's primary income stream, maintaining compliance with regulatory frameworks and ensuring a high-quality student experience that drives both recruitment and retention. This post strengthens operational capacity within admissions, provides strategic insight for senior leadership and mitigates risks that could have direct financial and reputational consequences.
The role would assist the Admissions and Enrolment Manager in delivering a customer-focused, efficient and effective admissions and enrolment function, alongside providing day-to-day support and guidance to the Admissions and Enrolment Officers. They will monitor application turnarounds and standards compliant with UCAS, UKVI and University policies, and identify opportunities to make recommendations for continuous improvement to maximise recruitment. The role is fixed-term and works closely with the Admissions and Enrolment Managers, supporting the day-to-day functions of the wider team. They will be responsible for monitoring application turnaround times, issuing CAS and adhering to UKVI and University policies.
Responsibilities
* Support the Admissions and Enrolment Manager in delivering a customer-focused, efficient admissions and enrolment function.
* Monitor application turnaround times and ensure standards are compliant with UCAS, UKVI and University policies.
* Identify opportunities for continuous improvement to maximise recruitment and streamline enrolment processes.
* Manage admissions pipelines to support conversion and ensure applicants are engaged.
* Issue CAS and ensure adherence to UKVI and University policies.
* Provide day-to-day guidance and support to Admissions and Enrolment Officers and contribute to a high-quality student experience.
Qualifications
* Experience in Admissions and a good understanding of enrolment processes.
* Excellent customer service skills.
* Ability to support the team in both system and day-to-day activities.
What We Offer
* Solent University offers an excellent benefits package.
* More information available from the employer.
We are Confident. We are Progressive. We are Inclusive. We Are Solent.
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