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Team manager

Bishop's Stortford
John Lewis Partnership
Team manager
€35,000 a year
Posted: 30 May
Offer description

Key Responsibilities

* Use commercial skills to maximize sales and profit while minimizing wastage.
* Ensure consistently high levels of availability and merchandising, delivering an efficient, legal, and secure store operation.
* Improve and maintain customer satisfaction.
* Use people skills to manage your team, from leading and inspiring to organizing holidays and managing absences.
* Create a supportive culture of care, belonging, pace, and productivity.
* Engage and lead partners in delivering and embedding change consistently and effectively within the shop.

Essential skills/experience you'll need

* Experience of leading a team with a proven track record in a fast‑paced, customer‑focused environment.
* Ability to build high‑performing teams, recognise talent, and hold regular, honest performance conversations.
* A passion for retail, understanding competitors and the economic factors impacting the Partnership.
* Ability to assess workload realistically and adapt plans to ensure deadlines are hit and stakeholder relationships are maintained.
* Ability to communicate with clarity and influence stakeholders at all levels.

Desirable skills/experience you may have

* Experience with Disciplinary & Grievance processes.
* Hiring Manager/Recruitment experience.
* Food Hygiene Level 3.
* Personal licence holder.
* Experience in regulatory compliance management.

Varied hours of full time work (37.5 hours per week) across seven days to include early starts, late finishes, evenings, and alternate weekends.

Due to the nature of this role, applicants must be 18 years or over to apply.

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