Overview
CANNY CLEVER IT SERVICE CENTRES LIMITED
Morpeth (NE61 1SU)
Closes in 12 days (Tuesday 10 February 2026 at 11:59pm)
Canny Clever Ltd are looking for a hardworking and enthusiastic Information Communications Support Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT Level 2 Standard.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESBROUGH COLLEGE
Training course
Information communications technician (level 3)
Hours
Standard hours 08.00‑20.00 Monday‑Sunday. Flexibility required with occasional late working, early starts. Weekend working will be undertaken on a rota basis.
35 hours a week
Tuesday 24 February 2026
Duration 1 year
What you’ll do at work
* Deal face to face with customers in our retail store
* Diagnose, repair, install and maintain computer and other IT related equipment and services
* Answering and directing phone calls
* Organising and scheduling appointments
* Assist in the preparation of regular scheduled reports
* Follow office policies and procedures
* Maintain records held in companys electronic systems
* Provide general support to visitors
* Act as the point of contact for internal and external clients
* Any other reasonable duties required by company management
Where you’ll work
Wellwood House, Dark Lane
Morpeth
NE61 1SU
Requirements
GCSE in Maths & English (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Analytical skills
* Logical
Other requirements
This vacancy is to start immediately. Therefore, you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold, as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage. This role will require us to conduct an enhanced DBS check in some circumstances. This is because of the types of clients we support and the information they store in our facilities. However, having a criminal record is NOT an automatic bar to being employed with us. We look at each case individually. If you have any questions relating to this, you can call Ken Mosley on 0191 814 3711 for guidance. Anything discussed prior to application will remain totally confidential. The company’s owner brings his dogs to the office most days; therefore, any candidate will need to ensure this will not interfere with any allergies.
About this employer
Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering.
* Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available.
Apply now
Closes in 12 days (Tuesday 10 February 2026 at 11:59pm)
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