Swiss German Customer Service Representative - (Hybrid, mostly remote)Location: Cambridge (Remote and 1 x per month in the Office)Salary: £27,350 per yearClient Profile:Origin Multilingual is proud to announce, we are searching for a Swiss German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis.Key PurposeThe representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge.Key Responsibilities:Answering calls from existing and new customersProactively dealing with all queries relating to the businessTaking orders and bookings via external and internal callsManaging email queriesA professional approach with the ability to build rapport with each customerDemonstrating extensive knowledge on all product rangesFacilitating calls from B2B and B2CPersonal SpecificationThe successful candidate for the position, will have the following competences:Previous experience in a similar role (preferred but not essential)Customer service experience (preferred but not essential)Self-motivated, with a ‘can do’ attitudeAttention to detail with high level of communication skills is essentialGerman Fluent speakerComputer literacyA passion to deliver the highest quality for our client’s customersShift pattern:E Shift + Saturday (37.5 hours per week):Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00)Additional benefits:Contributory pension scheme of up to 6%Opportunity to buy & sell holidayGym membership discountsContributory hospital and health cash planCycle2Work schemeEye care vouchersFree monthly nutritional and personal care productsLife assuranceDiscounts at leading brands and retailers