Location: BS1 5TR (Hybrid)
Hours: 37 hours per week
Contract: 16 weeks, immediate start
About the Role:
Seven Resourcing is seeking an experienced Senior Application Support Officer to join a hybrid project-based role supporting the Revenues and Benefits department. This role is ideal for candidates with extensive experience in NEC EDM (formerly Info@Work) and NEC Revenues & Benefits applications, particularly in back-end administration and module implementation.
Key Responsibilities:
* Support the implementation of new NEC EDM modules, including Data Integration Hub, Email Connect, and Document Bundling.
* Lead planning and scoping of module implementation, including setting up back-end parameters and configurations.
* Liaise with business users to understand requirements and ensure successful delivery of system enhancements.
* Manage and undertake testing of new modules to ensure functionality and integration with existing processes.
* Provide expert support for NEC Revenues & Benefits applications, addressing technical issues and supporting administrative functions.
* Maintain accurate documentation of processes, testing results, and implementation plans.
* Collaborate with project teams to ensure timely delivery and alignment with business objectives.
Candidate Requirements:
* Extensive experience with NEC EDM and NEC Revenues & Benefits applications.
* Proven track record leading the implementation of software modules, including planning, scoping, and testing.
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* Strong technical knowledge of back-end administration functions.
* Excellent problem-solving, communication, and stakeholder management skills.
* Ability to work independently and manage multiple priorities in a hybrid environment.
* Immediate availability for a 16‑week contract.
Why Work with Seven Resourcing?
At Seven Resourcing, we go beyond recruitment. With nearly a decade of industry experience, over 3,000 five‑star reviews, and award‑winning support, we’re dedicated to helping you reach your full potential. We provide access to meaningful roles, ongoing development opportunities, and continuous support every step of the way.
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