What you’ll be doing
1. Accountable for the Business Analysis within a project, programme or work stream.
2. Working with the project manager to Identifying key stakeholders for the new solution.
3. Working with the project manager to confirming/determine the objectives of the new solution.
4. Analysing and documenting the current solution, identifying any problems.
5. Producing requirements documentation to a high standard that meet stakeholder needs, using requirements modelling techniques as appropriate. This should include acceptance criteria for the new solution.
6. Managing the requirements throughout the project lifecycle; ensuring effective scope control and ensuring solution compliance to requirements is tracked through delivery & testing to implementation
7. Designing and documenting high level operational processes for the new solution. Consulting with the solution architect and designers.
8. Working with operational stakeholders to design and document low level operational processes for the new solution, identifying new and impacted processes. Coordinating with the solution architect.
9. Planning and documenting the transition from the current solution to the new solution. Consulting with the project manager and the solution architect.
10. Developing comprehensive end-to-end test cases. Consulting with the solution architect.
11. Carrying out training sessions and workshops for relevant teams.
12. Overseeing the transition/implementation of operational processes.
13. Ensuring embedding of operational process and carry out periodic checks.
14. Providing updates and reports to the project manager.
15. Leading meetings, facilitating workshops and delivering presentations for a wide range of audiences, demonstrating consistently high quality of communication and influence, at all levels to director.
16. Developing cross-functional relationships both within and outside the organisation.
17. Travelling as and when required to BT sites to meet with project stakeholders and attend workshops
Skills Required for the Role
18. STEM related Bachelor's degree or a related study, or equivalent experience
19. Significant experience of business analysis in a multi-disciplined and commercial environment
20. Demonstrate excellent knowledge and practical experience with a variety of Business Analysis tools and techniques
21. Excellent management of stakeholder relationships at all levels
22. Proven strong communication and influencing skills and a collaborative approach.
23. Strong problem solving and conflict management techniques
24. Able to work independently on ill-defined problems
25. Demonstrable skills in presenting information effectively
26. Demonstrable experience working on complex cyber security projects or complex IT projects
27. Recognised business analyst qualifications e.g. BCS business analysis diploma.
Experience Required for the Role
MANDATORY
28. Demonstrable experience in Business Analysis or related field
29. Experience of business requirement definition, process design and associated Business Analysis methodologies
30. Experience of the full lifecycle of project delivery
PREFERRED
31. Good knowledge of business processes, capabilities, operations and technical environment
32. Understanding of agile methods and their implications for project delivery
33. Experience of working on high profile projects reporting to senior management and directors
34. Experience of security transformation projects
35. Experience of implementing COTS products from project scope and shape, through requirements gathering / management, vendor selection to implementation
Benefits
36. On target 10% on target bonus
37. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
38. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
39. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
40. 25 days annual leave (not including bank holidays), increasing with service
41. 24/7 private virtual GP appointments for UK colleagues
42. 2 weeks carer’s leave
43. World-class training and development opportunities
44. Option to join BT Shares Saving schemes.