Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
Are you someone with a passion for resourcing, leadership and continuous improvement?
We are recruiting for a Resourcing Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
As Resourcing Manager you will lead on the delivery of an outstanding resourcing service to the trust, ensuring we recruit the best people into the organisation. You will be forefront of our resourcing and talent acquisition strategy.
This role is ideal for a strategic thinker with excellent interpersonal skills. Ideally you will have experience and knowledge of our recruitment system, Trac, and possess knowledge of recruitment processes and best practices in this field. You will have great customer service skills, with a passion to providing both managers and applicants an inclusive recruitment experience.
Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
You will oversee the day-to-day management of the Resourcing Team, with a main focus on general staffing, ensuring a high quality, cost effective service to all service users. Ensuring an efficient and timely recruitment service is provided at all stages of the process to managers and applicants.
You will work closely with the talent acquisition lead to ensure we are an employer of choice with our local community and develop strategies to meet current and future organisational needs.
Consistently reviewing and assessing the quality and effectiveness of the service provided, you will also evaluate processes and policies in alignment with local and national requirements. Incorporating the ‘ENH Production System’ model you will be motivated to lead and showcase Resourcing as part of our organisation wide commitment to continuous improvement through a series of rapid improvement workshops.
In the absence of the Head of Resourcing, you will be expected to deputise and handle special projects such as Overseas Recruitment.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person specification
Qualifications
* Degree level or equivalent qualification or relevant experience in a senior Resourcing role in a large complex organisation
* Membership of appropriate professional body, CIPD for example
Previous Experience
* Significant experience of working within Resourcing team
* Experience of supervising others in a customer service or faced paced recruitment environment
* A proven track record of leading challenging recruitment programmes
* Experience of developing relationships with local schools/community groups or other external agencies
Skills
* Excellent verbal and written communication skills, able to persuade and influence and present information in a compelling, concise and appropriate way that is suitable for the audience.
* Ability to build effective cross functional working relationships across a diverse range of stakeholders to drive organisational agenda.
* Strategic thinking – ability to anticipate and resolve problems before they arise. Critical thinking skills and ability to respond to sudden unexpected demands.
Knowledge
* Experience of using recruitment system such as Trac, NHS Jobs and ESR
* Advanced level of IT literacy including working knowledge of Microsoft Office systems and practice
* Knowledge of talent acquisition and inclusive recruitment practices
* Aware of the NHS People Plan and NHS Long Term Plan priorities and how they affect and influence Resourcing plans and aspirations
Other requirements
* Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
* Role model our Trust values every day
* Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.
As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.
Prince's Trust Support
If you’re aged between 16 and 30 years-old, you can get FREE employability support from The Prince’s Trust. The Prince’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&SC@princes-trust.org.uk for support.
Secondments/Fixed term
Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.
If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments
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