Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Be responsible for delivering an unforgettable stay for our guests
Work alongside the luggage porters and door persons to give guests the warmest welcome
Ensuring public areas of the hotel remain clean, tidy, and immaculate
Deliver a discreet service that exceeds the exceptional standards set by Rocco Forte Hotels.
Support the Night Manager and other Night Team Members
Having a similar experience is beneficial, and night shift work is essential
Ability to work nights and weekends
Hold a valid driving license to support the valet parking service
Night Porter shifts run from 20:00 to 08:00 on a fixed 4-on, 4-off pattern.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
High personal and professional standards
Strong instincts when it comes to fulfilling the needs of guests
Excellent communication skills with colleagues and guests
Strong attention to detail and problem solving abilities
Team spirit and trustworthiness
Passion, commitment, and pride in your work
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels
Extensive learning and development opportunities
Meals on duty, laundry of uniforms
Social activities and events
Recognition programs
Annual awards
Occupational Pension Scheme
50% discount on food and beverages
25% discount on Spa Treatments
20% discount on Health Spa products
Cycle to Work Scheme
Local Retailer Discounts
Employee Assistance Programme
Discretionary Service Charge
£31k expected package (£25,261 K salary plus discretionary service charge)
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
TPBN1_UKCT