Senior Technical Service Manager required in Cheshire East, on a permanent basis. Requiring a degree in Chemistry (or similar) and recent, proven industrial experience of technical service and R&D with strong management experience. Candidates from a coatings and adhesive background are encouraged to apply, with this experience being desirable.
Title: Senior Technical Service Manager
Location: Cheshire East
Salary: £50,000 - £55,000 (dependent on experience)
Term: Permanent
SRG are working with a highly successful company that develop and manufacture a range of specialist coatings. They are now seeking a Senior Technical Service Manager to join their technical team in Cheshire East on a permanent basis. This role is designed for someone with strong management experience and will involve coordinating and leading a small technical service team and supporting with short term NPD projects to drive results across the business. This role will suit candidates with recent and proven industrial experience in leadership, as well as being a main point of contact for external customers and clients and hold a strong R&D background. Experience within coatings and adhesives is desirable but not essential.
Benefits: Joining a highly successful, employee-owned business that values employees. Flexible working hours, strong pension.
Role/Description
Lead the Technical Service team through effective workload planning, delegation, performance management and coaching.
Prioritise and manage technical service requests to ensure timely, high‑quality delivery.
Drive new product development to meet customer needs.
Track and improve team KPIs.
Manage and develop three direct reports, ensuring strong performance and collaboration.
Ensure laboratory testing meets agreed standards and aligns with customer and business requirements.
Coordinate workloads and resources with the directors, technical teams and wider stakeholders.
Maintain a safe working environment and ensure all H&S, training and compliance standards are met.
Conduct and oversee laboratory tests in line with established protocols.
Support and lead trials in production and at customer sites when required.Requirements
Degree in Chemistry (or similar)
Proven industrial experience of technical service and R&D (coatings and adhesives experience is desirable but not essential)
Proven management/leadership experience
Skilled at coaching, developing and managing technical staff.
Ability to prioritise multiple projects in a fast-paced environment.SRG is the UKs number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors.
As scientists ourselves, our specialist sector knowledge and our passion are second to none. Its this combination that makes us different. Were committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.
If you would like to apply for this position, please use the link provided. Alternatively please email a copy of your CV to
For more information regarding this position or any others, please call Chris on (phone number removed).
If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit
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Keywords: technical service, customer enquiries, technical support, manager, leader, leadership, management, coatings, adhesives, R&D, research and development, NPD, new product development, formulate, formulating, planning, delivering, project management, coating, elastomer, silicone, project, developing, materials, chemistry, chemicals.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy