Sheffield Children’s NHS Foundation Trust
Secretarial Assistant
The closing date is 27 June 2025
Permanent | Part-time - 30 hours per week
Previous applicants need not apply
We are looking for someone to provide high-quality clinical typing and administrative support as part of our Children Looked After Health Service team. You'll work with the Secretarial Team Leader and clinical staff to ensure smooth operations and patient care.
No NHS experience? No problem! While we can teach medical terminology, we value your willingness to learn, dedicated attitude, and commitment to our Trust CARE values. If you can manage a busy workload, and help keep things running smoothly, we want to hear from you!
*** When completing the application, please ensure that the qualifications section is fully and accurately completed.
Main duties of the job
Reporting into the Secretarial Team Leader, your responsibilities will include:
Type clinical letters, correspondence, and admin tasks from notes or dictation.
Ensure clinic letters are sent out on time and to the required standards.
Communicate with secretaries and consultants to meet 18-week targets.
Manage patient appointments, waiting lists, and tests, escalating issues when needed.
Update RTT info and help with database management.
Handle office tasks like photocopying, filing, and managing post.
Provide phone support to parents and escalate complex issues
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
* Brilliant Place to work
* Leaders in Children's Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond.
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications and Training
* Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
* RSA II typing or equivalent typing experience
* RSA III or equivalent qualification or equivalent experience
* NVQ2 in Business administration or equivalent
Experience
* Experience of audio-typing in a secretarial role
* Experience of working in a customer-focused environment
* Experience of working with different computer software eg email, internet etc
* Previous medical secretarial experience
* Experience with NHS software systems
* Experience of working with confidential material
Knowledge and Skills
* Good time management skills with the ability to prioritise work according to deadlines
* Able to work as part of a team and under own initiative
* Good verbal and written communication skills with team / clients/ relatives using tact when required
* Ability to establish and maintain effective working relationships
* Ability to deal with conflict
* Knowledge of medical terminology
Personal Attributes
* Adaptable to change
* Attention to detail and accuracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Sheffield Children’s NHS Foundation Trust
#J-18808-Ljbffr