Overview
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. Location: Galashiels. Contracted Hours Available: 12.5. You’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Responsibilities
* You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
* Lead by example, showing what great service looks like and bringing the cardfactory Way to life.
* Help others grow while continuing to build your own skills.
* Drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
* Keep an eye on the numbers to help ensure everything runs smoothly and the team is thriving.
About You
* Good leadership skills people want to follow—positive, proactive, and full of energy.
* Curious by nature, always learning, and eager to see the bigger picture.
* Make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
* Step up, stay flexible, and set the tone by getting things done.
* Fair, open to feedback, and thoughtful in how you make decisions.
* Genuinely care about people, support growth, and help create a positive team vibe.
Why join us
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow. Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Sportswift Ltd T/A cardfactory
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Retail
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