Company Description
Graham The Plumbers' Merchant supplies innovative plumbing, heating, bathroom, and renewable solutions to both trade and retail customers, as well as larger commercial projects. Combining exceptional product and industry knowledge with friendly, hardworking staff, we pride ourselves on offering the best customer service. We heavily invest in training and development for all team members through a mix of e-learning and hands-on experience. Our Customer F1rst initiative and Always Available range focus on maintaining strong customer relationships and ensuring product availability.
Role Description
This is a full-time, on-site role located in Perth for an Assistant Manager. The Assistant Manager will be responsible for supporting the Profit Centre Manager in the day-to-day operations, ensuring excellent customer service, managing inventory, and supervising staff. Tasks include overseeing sales activities, maintaining product availability, coordinating with suppliers, and implementing safety standards. The role also involves training and mentoring team members to enhance their skills and performance.
Qualifications
* Leadership, Team Management, and Staff Supervision skills
* Excellent Customer Service and Relationship Management skills
* Inventory Management and Stock Control skills
* Sales, Marketing, and Product Promotion skills
* Strong Organizational and Problem-Solving abilities
* Ability to work independently and collaboratively within a team
* Experience in the plumbing or building industry is an advantage