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Delivery lead

Manchester
AQA
Posted: 16 August
Offer description

At AQA, we’re committed to advancing education and our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year, thanks to our dedicated staff.

Enterprise Application Delivery Lead

Permanent
Manchester (Hybrid – minimum 2 days a week in the office)
Salary: £51,475 – £57,668 + Benefits

AQA seeks a strategic and operational leader to oversee the delivery of enterprise applications, particularly HR and Finance platforms like Workday and i-Trent. This role involves managing complex workstreams, from incident resolution and change requests to strategic roadmap implementation.

The Delivery Lead reports to the Enterprise Applications Service Owner within the Enterprise Technology group. This pivotal position acts as a bridge between internal business teams and external delivery partners, ensuring aligned and effective delivery of application support and enhancements. The role requires close collaboration with Product Owners, stakeholders, and support functions such as Security, Architecture, and Change Management, emphasizing stakeholder influence and customer focus.

Key Responsibilities include:

* Managing enterprise application delivery, especially Workday and i-Trent.
* Leading stakeholder engagement and vendor management.
* Balancing strategic objectives with operational demands.
* Applying ITIL principles and project methodologies (Agile, Scrum, Waterfall, DevOps, Kanban).
* Ensuring delivery quality, timeliness, and customer satisfaction.
* Overseeing environment management, risk, and continuous improvement initiatives.

Essential Skills and Experience:

* Proven experience in enterprise application delivery/support.
* Strong customer focus and stakeholder management skills.
* Experience working with third-party vendors.
* Knowledge of ITIL and project management methodologies.
* Technical fluency with cloud-based platforms like Workday and i-Trent.

What you’ll get in return:

* 25 days’ holiday + Bank Holidays + Christmas shutdown.
* Flexible working and development opportunities.
* 35-hour workweek.
* Excellent pension contributions.
* Enhanced family leave.

Next steps:

Apply via our portal. Every applicant receives a written response.

Closing date: Wednesday 27th August

Note: We have a preferred supplier list for recruitment agencies. Unsolicited CVs will not incur agency fees.

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