Homeowner Services Officer
Location: Eastleigh
Salary: £36,986 per annum
Hours: 37 hours per week
Employment: Permanent, Full Time
An exciting opportunity has arisen for an experienced Homeowner Services Officer to join a specialist residential services team in Eastleigh.
This role involves managing a portfolio of leasehold, freehold and shared ownership properties, providing specialist housing advice and supporting all aspects of leasehold management.
Key Responsibilities
* Manage leasehold and shared ownership properties
* Handle service charge enquiries and disputes
* Investigate breaches of lease and covenant issues
* Support lease extensions, enfranchisement and assignments
* Work closely with legal teams on leasehold matters
* Provide advice on leasehold legislation and housing management
* Manage challenging situations professionally and effectively
About You
The ideal candidate will have:
* Experience in housing, leasehold or residential property management
* Knowledge of shared ownership and homeowner services
* Understanding of leasehold legislation including Commonhold and Leasehold Reform Act 2002, Landlord and Tenant legislation, Building Safety Act 2022
* Experience managing service charges, lease extensions and breach of covenants
* Strong communication, organisation and problem‑solving skills
* Ability to manage a varied caseload independently
Essential Requirements
* Full UK driving licence
* Access to own vehicle
What's on Offer
* Salary of £36,986 per annum
* Permanent full-time role
* Career development opportunities
* Supportive team environment
Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this role. To apply or find out more, please get in touch today.
Send your CV to (url removed) or call (phone number removed) for an informal chat.
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