Insurance Broker – Renewals Team – Ambitious Independent Broker
Join our dynamic 5-star rated Renewals Team and make a real impact! Reporting to our Renewals Manager, you'll play a key role in maintaining and growing customer relationships while ensuring our clients get the best possible terms.
Providing top-notch insurance advice, managing the renewal process and collaborating with our New Business and Client Support Teams. You'll also get to flex your marketing muscle by identifying exciting opportunities through lead generation, cross-sales, and referrals.
Be a part of our energetic team where your contributions truly matter!
Key Objectives & Responsibilities
* Master inbound calls, live chat, and emails like a pro
* Spot and suggest gaps in cover to boost our offerings
* Guide clients through the renewal process with ease
* Collaborate with Underwriters to secure the best terms for our clients
* Discover new markets, untapped schemes and opportunities to fuel our growth
* Stay organised and ensure compliance is always spot‑on
About You
Are you a team player with a knack for innovation and collaboration? Can you confidently handle verbal and written communications at a business level? We’re looking for someone positive and diligent who believes in working hard and playing hard.
Insurance experience is a must (Commercial preferred, but personal line considered). If you're eager to learn, grow, and advance your insurance career with strong team support, and thrive in a fast‑paced, high‑pressure environment, this is the perfect opportunity for you!
You will have or be:
* 2 years Insurance background
* Love thinking outside the box and being part of a close‑knit team
* Enthusiastic and optimist with an eye for detail
* Experience of using Microsoft office and ideally Acturis
* Proven record of smashing targets
* Cert CII qualification desired, if not we’ll sponsor you
* Maths and English GCSE grade 5/C or above minimum
* Self‑motivated and thrives under pressure
Rewards & Benefits
* Competitive salary with profit share
* Auto‑enrolment pension
* Enhanced sick pay
* 27 days holiday + all bank holidays
* Sponsorship for related qualifications and professional membership
* Monday to Friday working
* Office casual dress code (dress for the day)
* Established 23 years and an expanding company
* Wellbeing and health initiatives
* Modern working environment
* Bike stores and showers at the office
* Acturis based trading platform
About Us
We are Smart Insurance Services Limited operating as Coversure Insurance Services (Southampton), part of the franchised broking arm of The Jensten Group.
As a group, we control close to a billion GBP premium income and provide expert advice on business, professional and personal insurance always putting our customers first.
We have a friendly, client focused and modern office environment with an experienced team ready to support your career growth, you’ll thrive in an environment that values development and success.
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