Application Deadline: 8 June 2025
Department: Regulatory Compliance
Location: Poole
Compensation: £30,000 - £35,000 / year
Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts—whether that’s an ingredient in a product, or the minerals in a smartphone.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
The role
Supporting the Regulatory Compliance Team with all the necessary administration required to sell a product (cosmetic or other) legally and safely in all our markets. A confident and capable team player, skilled in product compliance and able to represent the Regulatory Compliance Team when required. A can-do attitude, excited to upskill in new compliance areas.
We are particularly interested in candidates who are excited to take the lead on looking after non-cosmetic products, including but not limited to our Bath Bot (wireless waterproof Bluetooth speaker), home fragrance products (candles, fragrance melts, diffusers), food items, pure essential oils, cushions, and housewares.
Team
With a product for every need comes compliance for every market! The Regulatory Compliance Team ensures we can manufacture and sell our wide range of products worldwide, in compliance with local regulations, without compromising our ethics.
The team works to mitigate risk and enact proactive solutions to regulatory issues in line with the wider ethics and goals of the business, through awareness of current and future regulatory requirements and stakeholder engagement. It's an essential behind-the-scenes work that gets our products into bathrooms all over the world.
Key Responsibilities
1. Offer global compliance support for current and future non-cosmetic products, including but not limited to our Bath Bot, home fragrance products, food items, essential oils, cushions, and housewares.
2. Research and analyze regulatory requirements for non-cosmetic products, including electronics, and support collaboration with other teams such as Tech Warriors for market entry and monitoring.
3. Break down complex regulatory areas into operational steps and liaise with external experts on unfamiliar or complex matters.
4. Upskill our global compliance teams and markets in caring for these products, enhancing brand confidence.
5. Support product compliance activities, including generation of QIs, checking INCI names, ensuring formula records accuracy, working with Safety Teams, registering products, maintaining product information files, and liaising with Customer Care and Artwork teams.
6. Provide guidance to new team members and respond confidently to queries from inventors, R&D, and other markets.
7. Stay updated on legislative changes and share knowledge proactively.
8. Navigate non-cosmetic regulatory landscapes while adhering to brand values, especially Fighting Animal Testing.
9. Lead new projects and communicate effectively across teams.
10. Engage with regulatory authorities on queries.
Skills, Knowledge and Expertise
* A background in chemicals or electronics is advantageous, as is experience with ISO PAS, standards, test houses, and manufacturers.
* Strong research and communication skills, with confidence in interpreting and summarizing regulatory documents.
* Collaborative approach, eager to share knowledge and train others.
* Ability to implement monitoring processes for non-cosmetic products to protect the brand.
* Strong Excel/Google Sheets skills; VBA and macros are a plus.
* Knowledge of regulatory frameworks and requirements.
* Bachelor's degree in relevant fields is preferred but not essential.
Benefits
* 25 days holiday plus bank holidays
* Six months’ full pay parental leave (primary caregiver)
* Enhanced paternity leave
* Bonus scheme
* Day off for birthdays
* Holiday purchase scheme
* 50% discount on products and spa treatments
* Cycle to work scheme
* Discounted rail and bus tickets
* Employee assistance programme
* 10% Employee Ownership, sharing in success
* Support groups, activities, and wellness sessions
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