Job Description Field Service Technician Peterborough Permanent - Full time (47.5 hours) Competitive salary, enhanced overtime rates benefits We are excited to announce we are recruiting a experienced and dedicated Field Service Technician to join our growing team across Rochford, Essex, Huntingdon, and Peterborough. In this pivotal role, you will be responsible for the installation, calibration, maintenance, and repair of sophisticated equipment at customer sites throughout the southern region. You will work both independently and as part of a team, delivering outstanding customer service. This is an excellent opportunity for you to develop your career with a forward-thinking organisation. More about the role: Install, calibrate, and maintain equipment onsite with precision and attention to detail, ensuring all work meets stringent quality standards Diagnose technical faults and implement effective solutions with minimal supervision, demonstrating strong analytical and troubleshooting capabilities Conduct routine maintenance visits and preventative inspections to maximise equipment performance and customer satisfaction Work safely and effectively in confined spaces and challenging environments, adhering rigorously to health and safety protocols Communicate professionally and empathetically with customers, providing clear explanations of work undertaken and building long-term relationships Mentor and support junior technicians, sharing knowledge and best practices to foster team development Maintain comprehensive records of all work completed, including detailed reports and recommendations for future servicing Travel flexibly across the designated regions, occasionally staying away from home when required