Overview
Become a Retail Sales Assistant at The Works. This is more than a job — it is a mission to inspire reading, learning, creativity and play. You’ll be the heartbeat of our store, greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivate customers to return for more inspiration and creative needs.
Perks and Benefits
* 25% Colleague Discount – plus exclusive Double Discount days
* MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
* Family Friendly Leave – enhanced maternity, paternity and adoption pay
* Holiday – 28 days including bank holidays, or 33 days for Deputy and Store Managers
* Can-Do Academy – instant access to training and development
* Wagestream – early access to 50% of earnings as you earn them
* Share Scheme – own a piece of The Works
* 24/7 support for you and your family via Retail Trust Charity
* Healthcare Cash Plan – to support everyday healthcare costs
* Long service awards, pension, life assurance, Cycle to Work, charitable giving, and more
Responsibilities
* Support Store Management to keep the store running, including opening, closing, and covering holidays or sick days
* Provide exceptional customer service, helping customers find products and inspire their creativity
* Maintain visual merchandising, stock delivery, pricing, and shelf presentation
* Engage with customers and colleagues in a positive, can-do manner
* Keyholder duties where applicable, with training provided; keyholding pay enhancement when on keyholder duties
Keyholder Details
If you’re over 18, you’ll join as a keyholder. Under 18, you won’t perform keyholding duties yet, but training will prepare you to earn the enhanced pay once you meet the age requirement.
About The Works – Our Purpose and Values
Our purpose: To inspire reading, learning, creativity and play — making lives more fulfilled. Our values: Crafty | Caring | Can-do. We listen and we care.
We promote diversity and inclusion and applying reasonable adjustments. We are proud of an inclusive culture open to everyone, including under-represented groups. Where possible, we support flexible working and reasonable adjustments for interviews or roles.
Responsibilities that Help You Grow
There are valuable skills to learn that will benefit you in the future, with opportunities to grow your skills and career through training and development.
Additional Information
We are one team, with an environment that encourages collaboration and support. Phrases about job status or location in this posting are not necessary here beyond the description above.
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